Covid-19 is having an industry changing impact on insurance. From the controversy over business interruption, to the more day-to-day concerns of running remote teams, brokers are facing unprecedented challenges. This free webinar, sponsored by RSM, was the first of a series of monthly virtual events exploring what the new normal will look like. Will the crisis have changed clients’ views of insurance forever, as it is perceived as having failed in a time of need? Or will it increase demand for the type of risk management expertise that only brokers can offer?